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Industry: Education
Location: Mumbai, Delhi, Chennai, Hyderabad, Vadodara, Chandigarh, Kolkata, Bangalore, Amritsar, Pune, Ludhiana, Jalandhar, Bhatinda, Jaipur, Ahmedabad, Surat, Vijayawada, Bhopal and many more
OSM: Chennai, Ludhiana, Jalandhar, Mumbai, Ahmedabad, Bangalore, Kolkata, Gurgaon, Chandigarh, Nepal

A renowned global leader in international education services provides various programs and comprehensive support to students pursuing their educational goals abroad. Originating from Australia in 1969, its primary objective has been facilitating educational opportunities worldwide.

The company is closely associated with IELTS (International English Language Testing System), it assists students in studying in English-speaking nations like Australia, New Zealand, Canada, Ireland, the UK, and the US.

Situated in Delhi, India, the companyโ€™s Indian headquarters serves as a central operational hub, addressing the diverse needs of Indian students aspiring for overseas education. With a team of dedicated experts, the center offers students personalized guidance, counseling, and support nationwide. In India alone, it has over 70 offices across 61 cities and expanded its operations in Southeast Asian countries.

Motivated by a commitment to excellence, integrity, and student success, the company continues to empower individuals, fostering global connections and promoting cultural understanding through international education.

  • Ensuring the integrity of its assessment process
  • Needed a standard procedure that could be replicated across 61 locations
  • Evidence capturing to confirm the identity of the student appearing for the exam
  • Ensure compliance at the center
  • Need to capture footages locally and centralised monitoring
  • The Surveillance solution should be dependable, scalable, and interoperable

As the co-owner of the IELTS, the institute faced significant challenges in ensuring the integrity of its assessment process for students studying in English-speaking countries. With centers spread across India and other Southeast Asian countries like Sri Lanka, Bangladesh, and Bhutan, they needed a reliable system to verify the identity of candidates at their assessment centers. It was crucial for the assessment process to be standardized across 61 locations and easily replicable in new centers.

With 11 assessment centers and 49 centers where students arrived for assessment, the institute sought a comprehensive system that captured the details of every student entering their premises and cross-referenced them with their system centrally. Additionally, they required a robust recording architecture to store video evidence for future reference as needed securely.

In essence, the company faced the distressing challenge of establishing a surveillance system that was dependable, scalable, capable of capturing essential details, and interoperable. They needed a distributed architecture with centralized control to meet their surveillance requirements effectively.

The challenges faced by the institute were swiftly assessed by Matrix experts, who devised a robust surveillance structure to ensure compliance across multiple centers in India and abroad.

In all 61 centers, Matrix 2MP PTZ cameras with 25x optical zoom were strategically installed to capture the faces of candidates arriving for tests and match them with their recorded details in the system. The movement of each candidate was meticulously recorded in the system to maintain accurate identity records.ย 

Further, the accuracy was enhanced by adding a secondary layer of surveillance to monitor compliance with the SOP. Matrix PTZ cameras with 25x optical zoom adeptly captured intricate event details recorded in the computer.

To meet the needs of each center, NVRs (Network Video Recorders) with different capacities were installed. This enabled the local recording of details at each center. Following the client’s specifications, the NVRs were configured to store recorded details for three months.

Additionally, cameras were installed at the 11 OSM sites to ensure compliance at the places where the papers were assessed.

Enhanced Assessment Integrity: By implementing Matrix 2MP PTZ cameras with 25x optical zoom across all 61 assessment centers, The company ensured the integrity of our assessment process. These cameras meticulously capture the faces of candidates arriving for tests, allowing us to verify their identities and maintain accurate records.

Standardized and Replicable Procedure: The Education Centre needed a standard procedure that could be replicated across our extensive network of centers. The Matrix surveillance solution provided it with a standardized approach that could be easily implemented in new locations, ensuring consistency in its assessment process.

Compliance Assurance: The addition of Matrix PTZ cameras with 25x optical zoom and a secondary layer of surveillance helped us monitor and ensure compliance with our Standard Operating Procedures (SOP) at all times.

Dependable and Scalable Surveillance: Matrix’s NVRs with different capacities allowed the Institute to locally store recorded details at each center while ensuring reliability and scalability for future expansion.

Centralized Monitoring: To streamline our operations, we needed a surveillance system that allowed seamless central monitoring. Matrix’s solution facilitated the cross-referencing of student details with their system centrally and, enhancing efficiency and data accuracy.

Interoperability: Matrix’s surveillance solution is designed to be interoperable, ensuring seamless integration with our existing infrastructure. This interoperability enables us to adapt to evolving technological requirements while maintaining the integrity of our assessment process.

In summary, Matrix’s comprehensive surveillance solution not only addressed our immediate challenges but also provided a robust foundation for our assessment process, enabling us to uphold the highest standards of integrity, compliance, and efficiency across all our assessment centers.

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