Matrix Comsec welcomes you to its website and looks forward to a meaningful interaction with you.
- Matrix Comsec respects your right to privacy. Any personal information that you share with us, like your name, date of birth, address, marital status, telephone number and the like, shall be entitled to privacy and kept confidential. These data are voluntarily submitted to Matrix Comsec from the text fields, web forms and other contexts.
- Matrix Comsec assures you that your personal information shall not be used/disclosed by it, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law. Or for the various purposes as mentioned below:
- A visitor may download product information and take advantage of certain other features of Matrix Comsec’s website;
- To seek the visitor’s feedback or to contact the visitor in relation to the services offered on RIL’s website;
- To anticipate and provide our support to resolve issues with any products or solutions supplied to the visitor;
- To register products bought by the visitor;
- To process and respond to requests, improve Matrix Comsec’s operations, and communicate with visitor/s about Matrix Comsec’s products, services and businesses; and
- To allow the visitor to subscribe to Matrix Comsec’s blog subscription.
- Matrix Comsec assures you that in the event of your personal information being shared with its subsidiaries, business associates etc., such sharing of information shall be for the purpose of doing the intended business with you.
- Matrix Comsec will use the personal data for that time duration only in order to fulfil the purposes mentioned above. After that, we will delete or permanently de-identify your personal data unless required or entitled by law to retain it, or parts of it.
- Matrix Comsec reserves its rights to collect, analyse and disseminate aggregate site usage patterns of all its visitors with a view to enhancing services to its visitors. This includes sharing the information with its subsidiaries, and business associates as a general business practice.
- In the course of its business Matrix Comsec may hold on-line contests and surveys as permitted by law and it reserves its right to use and disseminate the information so collected to enhance its services to the visitors. This shall also include sharing the information with its subsidiaries and business associates as a general business practice.
- If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact Matrix Comsec at MktgComm@MatrixComSec.com
- While Matrix Comsec assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorised persons consequent to misuse of the internet environment.
- Cookies: To personalise your experience on our website or to support one of our promotions, we may assign your computer browser a unique random number called a cookie. “Cookies” enhance website performance in important ways like personalising your experience or making your visit more convenient. Your privacy and security are not compromised when you accept a “cookie” from our website. Matrix Comsec Pvt Ltd. does not use “cookies” to collect personal information. “Cookies” cannot read data from your computer’s hard disk or read cookie files from other websites.
- Matrix Comsec serves its rights to revise this privacy policy from time to time at its discretion with a view to making the policy more user friendly.
- In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to share your personal information with us, Matrix Comsec will assume that you have no objections to the terms of this privacy policy.
- Matrix Comsec, incorporated under the laws of India, corporate identity number U72200GJ1998PTC034047, is the data controller of your personal data collected and used for the purposes described in this privacy notice. This means that Matrix Comsec is responsible for collecting and using your personal data in accordance with applicable law. Matrix Comsec has its principal place of business at India 394-GIDC, Makarpura, Vadodara- 390 010, Gujarat, India.
- Customer Privacy is important to Matrix, and so we assure that your personal information would be kept confidential and would be limited to the reasonable extent i.e. keeping you updated with our products and services and other new items of interest.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Application refers to SATATYA VISION, the software program provided by the Company.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to MATRIX COMSEC PVT LTD, 394-GIDC, Makarpura, Vadodara-390010, India.
Country refers to: Gujarat, India
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Application.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:
Information regarding your location
Pictures and other information from your Device’s camera and photo library
We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.
You can enable or disable access to this information at any time, through Your Device settings.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: MATRIX COMSEC PVT LTD.,
By visiting this page on our website: www.matrixcomsec.com
By phone number: (+91) 265-613-7222
Interpretation and Definitions
- Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
- Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Application refers to COSEC APTA, COSEC VMS, COSEC ACS, or COSEC MODE, the mobile applications provided by the Company.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to MATRIX COMSEC PVT LTD, 394-GIDC, Makarpura, Vadodara-390010, India.
Country refers to: Gujarat, India
Device means any device that can access the Service such as a smartphone or a tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Application.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Data Collection Responsibilities
The use of Our Applications is governed by the deployment mode selected by the organization.
In the case of on-premise deployments, all data is collected, stored, and processed directly by the organization using the Service. The Company does not access, control, or process any such data. The organization is fully responsible for its data handling practices.
In the case of cloud deployments, the organization determines the purpose and means of processing personal data of its users. The Company acts solely as a data processor, processing such data on behalf of the organization in accordance with the organization’s instructions and applicable legal agreements. In this role, the Company does not decide what data is collected, why it is collected, or how it is used.
Collecting and Using Your Data
- Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to: User ID, password, server address and port details, device identifiers, or images used for profile identification.
We may also collect and process biometric data such as facial templates, used exclusively for the purpose of identity verification and attendance marking. This data is collected with prior consent and processed securely under the control of your organization.
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), device name, operating system version, the configuration of the app when utilizing our Service, the time and date of Your use, and other diagnostic data.
When You access the Service through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, and other diagnostic data.
Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:
Information regarding your location.
Information from your device’s camera and photo gallery.
Wi-Fi connection details including nearby or connected networks.
We use this information to provide features of Our Service and to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or to a Service Provider’s server or it may be stored on Your device.
You can enable or disable access to this information at any time through Your Device settings.
- Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including monitoring the usage of our Service.
To manage Your Account and provide You with access to functionalities as a registered user.
To fulfill the contractual obligations between You and the Company, including attendance, access control, or visitor-related services.
To contact You by email, phone, or notifications regarding updates or technical communications related to the Service.
To provide You with product or service-related information or technical support.
To manage Your requests directed to Us.
For internal business purposes such as data analysis, performance measurement, and security.
Sharing of Your Personal Data
We may share Your personal information in the following situations:
With Service Providers: To perform tasks on Our behalf or to assist Us in analyzing the use of Our Service.
For business transfers: In case of a merger, acquisition, or asset transfer.
With Affiliates: Subject to this Privacy Policy.
With business partners: To offer You certain features or integrations within the Service.
With Your organization: Your employer or system administrator may access the data for operational control.
With Your consent: For any other purpose that You approve.
Retention of Your Personal Data
The Company will retain Your Personal Data only as long as is necessary for the purposes set out in this Privacy Policy. We may retain and use Your Data to comply with legal obligations, resolve disputes, and enforce our agreements.
Usage Data is generally retained for a shorter period of time, except when it is used to improve security, functionality, or when legally required to retain it longer.
Transfer of Your Personal Data
Your information, including Personal Data, may be processed at the Company’s operating offices and in any other places where the parties involved are located. Your information may be transferred to and maintained on systems located outside of Your region where data protection laws may differ.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all reasonably necessary steps to ensure that Your data is treated securely and in accordance with this Privacy Policy.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
You may do so by accessing in-app options (if available) or contacting Your organization.
Please note, We may retain certain information where required by law or for legitimate purposes.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before this occurs.
Law enforcement
Under certain circumstances, We may be required to disclose Your Personal Data if required to do so by law or in response to valid legal requests.
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with legal obligations
Protect and defend the rights or property of the Company
Prevent or investigate wrongdoing in connection with the Service
Protect the personal safety of users or the public
Protect against legal liability
Security of Your Personal Data
We strive to use commercially acceptable means to protect Your Personal Data. However, it should be noted that no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
Children’s Privacy
Our Service is intended for use by authorized users under an organization. The Company does not define a fixed minimum age for users. However, the software includes a configurable setting that allows each organization to define its own age limit policy. Based on this configuration, users below the defined age threshold will not be permitted to register or have their data collected.
We do not knowingly collect data from individuals below the age limit defined by their organization. If You are a parent or guardian and become aware that Your child has provided the organization with Personal Data in violation of this policy, please contact the respective organization.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: MATRIX COMSEC PVT LTD.,
By visiting this page on our website: www.matrixcomsec.com
By phone number: (+91) 265-613-7222
